Refund Policy
Last Updated: Feb 9, 2025
- Digital Services Non-Refundable:
- Crypto Payments: YVL does not offer refunds for payments made in cryptocurrencies. All crypto transactions are final.
- Membership and Access:
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Access Issues: No refunds will be provided for delays or issues in accessing services due to user error in linking Discord accounts or any technical issues outside of YVL's control.
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Cancellation: Subscriptions can be canceled at any time, but no prorated refunds will be given for the remainder of the billing cycle. Access will continue until the end of the current billing period.
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No Refund Policy for Delays or Misconnections:
- Access Delays: Should there be a delay in activating your membership due to account linking issues or any other reason, no refunds will be provided. However, we will work to resolve the access issue promptly.
- Exceptions:
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Service Termination: In the event YVL ceases service, pro-rated refunds for unused time might be considered for fiat payments at our discretion.
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User Error: If a user pays for a service but fails to utilize it due to their error (e.g., not connecting accounts), no refund will be issued.
- Changes to Policy:
Any changes to this policy will be updated on our platform. Continued use of our service following such changes constitutes acceptance of the new terms.
By making a purchase, you acknowledge and agree to the terms outlined in this Return and Refund Policy.